Terms and Conditions

TERMS OF SALE

Our terms are cash on delivery. All orders for new accounts should be accompanied by payment in full, including shipping charges, at the time the order is placed. No checks are accepted from new accounts without previous clearance. No checks are accepted from any bank that will not conduct a merchant check verification. Mortellaro's will open credit accounts with established companies who complete our Credit Application and Account Agreement, have sufficient credit history and capacity, and maintain a suitable payment history. Please allow at least 30 days for the application approval process. Customers who do not have open credit accounts may pay for purchases by company or cashier's check, or VISA and MasterCard credit cards. Payments are due 30 days from the date of the invoice or on the 10th, depending on your terms. Past due amounts are subject to a Finance Charge of 1.5% per month or such maximum lesser rate as may be permitted by law. Invoices are considered overdue 15 days after the due date. All checks returned by the bank for insufficient funds will have additional $25 service charge added to the outstanding amount.

Purchasing Policy

We restrict sales to companies actively involved in the nursery or landscape business. Customers must provide a copy of their Floral Nursery Certificate and tax identification number prior to purchasing or obtaining availability or price list.

Prices

Prices are no longer printed in our catalog, they are listed on our Availability that can be obtained from our office, by fax, or online at Mortellaro.com. Prices are intended for wholesale trade only (for quantities of 10 or more), under ten, add 10%. Prices change without notice - Availability in office and by fax is updated daily with prices that cancel all previous quotations.

Tagging Specific Plants

We select the best plants for all orders. However, in order to maintain competitive pricing for all of our customers, we find it necessary to add 10% to the price if you wish to tag your own plants.

Volume Sale Discounts

Our volume discount program is based on a customer's annual purchases from November 1 to October 31. All accounts are reviewed on November 1. A 5% discount is given on annual sales of $15,000 and 10% on annual sales of $35,000 for all future sales. We will credit your account with a 5% or 10% rebate on sales that exceed the above amounts for the audited year. All discounts will be forfeited on past due accounts.

Delivery

We own our fleet of trucks and do not ship by common carrier. Customers are required to supply adequate help in unloading the truck to avoid delaying the driver. Our drivers are instructed to tailgate only. Customers need to provide drivers assistance in tailgating all large plants. Customers also must provide reasonable unloading areas, accessible by our trucks. Delays will be billed to you. See Delivery Zones and Rates chart for more information. Due to rising fuel cost, a Fuel Surcharge is now in affect and may change without notice.

Claims

All Claims, for any cause, must be made immediately upon receipt of goods. Check your order at time of delivery. Claims filed after goods have been accepted will be invalid. Buyer acknowledges that any person who signs the delivery document has authorization. All sales final.